Could Your Staff Be Sabotaging Your Business Without Knowing It?

From initial contact through to final sales pitch, well-meaning staff were sabotaging this prospective sale. • Initial contact with a door-to-door canvasser The young man was clearly delighted to discover he had come round just when I was planning to install new double glazing. He was keen, probably incentivized, and so hungry for action. He… Continue reading Could Your Staff Be Sabotaging Your Business Without Knowing It?

Amazing Tips to Turn a Budding Sales Executive Into a Seasoned Professional

Sales figures, profit and loss, balance sheets, quarter result disclosure and much more… Every day at office is no less than an ordeal for a sales executive. But as he learns the trade and grows in experience he learns the tricks and imbibes qualities that make him grow far above being novice. Joining a sales… Continue reading Amazing Tips to Turn a Budding Sales Executive Into a Seasoned Professional

Prospects Will Hang Up If You Start With This Question

Imagine the expression on a frustrated business person’s face because he or she has just heard the very worst possible opening question from an unfamiliar caller. You might guess that this was the caller’s question: “How’s the weather in Denver today?” You would want to answer, “Check the Weather Channel.” Or this: “How ya doin’… Continue reading Prospects Will Hang Up If You Start With This Question

The Essentials of a Successful Corporate Training Program

A fast-growing bank hires a corporate training programs company. The bank is satisfied with the skills & performance of its people – however, it wants its people to be a lot more proactive and get more engaged with the customers. The training company comes, conducts the program, and leaves. The bank looks at its workforce… Continue reading The Essentials of a Successful Corporate Training Program

8 Reasons You Should Get Your People Trained in Advanced Selling Skills

Imagine your stores full of customers – there’s no space for keeping a foot. There’s no sale/discounts running in your stores – but your stores are just packed with customers. Isn’t it something you dream about? When you talk marketing, when you spend on advertising, when you put some stuff on sale, what you essentially… Continue reading 8 Reasons You Should Get Your People Trained in Advanced Selling Skills